About Us
Transforming Solutions Engineers Into Strategic Operators
We teach the tradecraft of customer intelligence — decoding buyer psychology, acting on the right signal, and learning to architect the win, from first call to close.
Our Mission
Cyber Informants is the intelligence agency for Solutions Engineers.
Founded by an operator with 15+ years in the field, we exist because the profession deserves better than demo scripts and reactive selling.
Most SEs are stuck running demos while buyers demand deeper insights and better experiences. We're changing that; through tradecraft for every career stage and an Academy built for operators who want to go further.
Our mission is singular: transform SEs from technical resources into strategic deal architects through the mastery of customer intelligence.
Our Principles
What We Believe
These aren't principles we hang on a wall. They're the convictions that shape everything we build, teach, and publish.
01
Architect the Win
Winning deals isn't about having the best product or the slickest demo. It's understanding what drives your buyer, reading the signals others miss, and positioning yourself as the person who gets it. That's a learned skill and it's the one most enablement programs completely ignore.
02
Customer Experience is the Job
No one cares about your title, but they will remember how you made them feel. Do you understand their problems? Can you speak their language? The teams who understand this become the person that buyers trust. And trust is what closes deals.
03
Never Stop Learning
Most individuals get trained once during onboarding and then left to figure out the rest. This is the single biggest missed opportunity in GTM. Continuous learning isn't just a nice-to-have. It's the secret to being successful, no matter your role.